5056 - CUSTOMER SERVICE REPRESENTATIVE

Dear User,
We wish to inform you, in your capacity as "interested" in the processing of data, that "Regulation (EU) No. 2016/679 of the European Parliament and Council of April 27, 2016 provides for the protection of individuals with regard to the processing of personal data, as well as the free circulation of such data. According to the law, this treatment will be based on the principles of correctness, lawfulness and transparency and protection of your privacy and your rights. According to Article 13 of the Regulation, therefore, we provide you the following information:

1) Purpose of data processing
The data you provide will be used for the following purposes: research and selection of personnel. This activity will be carried out by way of example and not exhaustive: by evaluating your profile, your aptitudes and your professional skills, training courses or carrying out studies and statistical research. The personal data subject to processing are the information present in the curriculum vitae that you will transmit to us (or you have already forwarded to us) and related to personal data, academic qualifications, professional and work experiences, contractual framework, references, duties, motivations for change , aspirations, preferences, etc.

2) Data processing methods
Data processing will be managed as follows: computerized, telematic and paper based, with logic strictly related to the purposes referred to in point 1 and, in any case, in order to guarantee the security and confidentiality of the data. The treatment is carried out by the owner and / or by the persons in charge of the processing.

3) Provision of data and refusal
3.1 - The provision of common personal data, details, former art. 35 of the regulation and judicial is optional but essential and necessary for the purposes of carrying out the activities referred to in the previous point 1).
3.2 - Any refusal by the interested party to provide personal data in the case referred to in this point 3) makes it impossible to carry out the activities referred to in point 1).
3.3. In the event of spontaneous sending of curricula, FRAG SRL may process the personal data contained therein, if of interest to the authorization for the processing of the data contained therein.
3.4 - It may happen that in the curriculum of which FRAG SRL comes into possession, special, criminal or specific risks are also contained. In this case, FRAG SRL may only process data relevant for the purpose of assessing your professional attitude, to the extent that the acquisition of such information is strictly necessary for the establishment of the collaboration relationship and not in contrast with the provisions of the Regulation EU, of the Provisions and General Authorizations of the Guarantor Authority for the protection of personal data, of the Legislative Decree n. 276/2003, of the Law n. 300/1970 (c.d. Statute of workers), of Law n.135 / 1990 as well as with the rules on equal opportunities or aimed at preventing discrimination.
3.5 - We inform you that the provision of the particular data referred to in the previous point 3.4 is required to the extent that it is closely related to the performance of the activity referred to in the previous point 1, when specifically addressed to research and selection of personnel belonging to protected categories . To this end, any failure to provide such particular data or any refusal of written consent to their processing, on your part, would make it impossible for FRAG SRL to proceed with the evaluation of your professional profile considering a correspondence with the needs of the customers of FRAG SRL itself to which the candidacy refers.

4) Data addressees and communications
Personal data may be disclosed to the persons in charge of processing and may be communicated for the purposes referred to in point 1) to employees, external collaborators, client companies that have granted direction to search for candidates and, generally, to all those public and private subjects to whom the communication is necessary for the correct fulfillment of the purposes indicated in point 1. Personal data may also be communicated or otherwise made available to public or private subjects in order to fulfill obligations under laws, regulations or by the Community legislation.

5) Data dissemination and transfer abroad
Personal data are not subject to disclosure. Personal data may be communicated and transferred, for the purposes referred to in point 1, to companies based outside the EU or for the research for candidates in non-EU countries. In case of transfer of data to countries outside the European Union, it will be verified that these countries can guarantee an adequate level of protection on the basis of a specific decision of the European Commission or alternatively the recipient will be contractually obliged to data protection with an adequate level comparable to the protection provided by the GDPR.

6) Data retention
Personal data will be kept for the time strictly necessary for the correct fulfillment of the purposes indicated in point 1. The criteria used to determine the retention period are linked to the duration of the research and selection of personnel, training courses and the performance of statistical and research studies. In any case, the maximum data retention time is estimated at 36 months from the beginning of the processing.

7) Access, rectification, cancellation (right to be forgotten), opposition and data portability
It is your right to ask the data controller the access to personal data and to correct, erase or forget them, or to limit the processing of your personal data or to oppose their processing. It is also your right to request the portability of data, or to obtain the data in a structured format of common use and readable by an automatic device to transmit it to another data controller without hindrance from the data controller.

8) Withdrawal of consent
If the processing, even of particular data, is based on the consent [on the article 6, paragraph 1, letter a) of the Regulation, or on the article 9, paragraph 2, letter a) of the Regulation], it is your right to revoke the very consent at any time without this affecting the lawfulness of the processing based on the consent given before the revocation.

9) Complaint
It is your right to lodge a complaint to the supervisory authority.

10) Profiling
We inform you that no automated decision-making process is used in the processing of your data.

11) Data Controller
The Data Controller is FRAG SRL in the person of its Legal Representative Mr. Francesco Gardoni, with registered and operational headquarters in Via G. Zuretti, 51 20125, Milan, tel. 02 66986749, VAT number 04032290969, mail: info@frag2000.com

12) Rights of the interested party